Shipping policy

All orders are processed within 1–3 business days (Monday to Friday, excluding UK public holidays).

Orders placed after 2:00 PM GMT will be processed the next working day.

You will receive a confirmation email once your order has been dispatched.

We currently ship throughout the United Kingdom.

Delivery times are estimates and may vary during busy periods.

Once your order is shipped, you will receive a tracking number via email.

Please allow up to 24 hours for tracking updates to appear.

If your order is delayed, please contact us at:

Please ensure your shipping address is correct before checkout.

MAYSCENT is not responsible for orders shipped to incorrectly provided addresses.

If a package is returned due to incorrect address or unclaimed delivery:

We will contact you to arrange re-delivery, and additional shipping fees may apply.

If you have any shipping questions, please contact:

MAYSCENT Customer Support
📧 mayscentltd@gmail.com
🕒 Monday – Friday, 9AM – 5PM GMT